ENGINEER - SCCM
Experience - 1-3 years
Location: Bengaluru
Job Description
Patch Management & Compliance
Process Engineering: Establish a comprehensive, end-to-end patching process based on industry's best practices.
Knowledge Transfer: Conduct regular meetings or learning sessions with the Customer at the conclusion of each patching cycle.
Technical Execution: Define standard technical procedures for patch implementation and deploy updates across the setting.
Compliance Target: Achieve and maintain an 80% to 95% patch compliance rate on all end-user machines.
Vulnerability Remediation: Review vulnerability assessment reports and execute targeted deployments via SCCM to remediate identified security risks.
Infrastructure & Cloud Integration
Hybrid Cloud Expansion: Integrate Azure servers into the existing SCCM infrastructure to enable centralized patch management.
Mobile Device Management (MDM):
Audit current Microsoft Intune policies, provide optimization recommendations, and implement resolutions to ensure device compliance.
Application & Compliance Auditing
Lifecycle Monitoring: Identify unsupported applications and unauthorized deployments within the environment, clear them where necessary, and proactively notify the Customer.
Troubleshooting & OS Deployment Support
Imaging Support: Troubleshoot active OS imaging issues and collaborate directly with on-site stakeholders to resolve deployment blocks. Knowledge Transfer: Document all support procedures, known issues, and workarounds, and transfer this knowledge to the Customers Windows 10 OS deployment team.