About LMTEQ:

LMTEQ is a global IT consulting firm specialising in ServiceNow solutions. As an Elite Partner with ServiceNow, building world-class digital transformation capabilities with innovation, customer obsession, and disciplined execution at the core. We’re developing a next-generation delivery organisation that blends technical depth with project leadership. If you have the drive to lead projects, learn fast, and thrive in a dynamic environment, this role offers you the platform to grow.

Roles and Responsibilities:

Act as the first point of contact for IT issues via the ITSM tool, email, chat, and phone, ensuring all interactions are logged as tickets.
Triage, prioritize, and resolve tickets (password resets, access issues, and troubleshooting).
Configure, deploy, and troubleshoot laptops, desktops, and peripherals (printers, monitors, CCTV cameras, fingerprint scanners) for recent and existing employees.
Support employee onboarding and offboarding in coordination with HR, including user lifecycle management in O365 and Zoho: account creation/disablement, group memberships,



license allocation, and access to shared resources.
Administer Microsoft suite (mail, Drive, Calendar, Meet, Groups, security settings, and basic policies), including user management, organizational units, and enforcing basic security configurations.
Manage user accounts and permissions in core systems (SSO, VPN, collaboration tools, ITSM tool, internal applications) following least-privilege principles.
Maintain and regularly update IT asset inventory (laptops, licenses—including Microsoft workspace and Zoho seats—and accessories), including tagging, allocation tracking, and returns.
Perform routine health checks, including disk space, antivirus status, OS patch levels, backup status, Wi‑Fi health, and network connectivity.
Support small IT and automation projects such as improving ITSM workflows, onboarding templates (including Microsoft and Zoho steps), email groups, and basic scripts u

📌 Information Technology Administrator (Chennai)
🏢 LMTEQ
📍 Chennai