Sonata Software Overview

In today's market, there is a unique duality in technology adoption. On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2B customers.

As a leading Modernization Engineering company, we aim to deliver modernization-driven hypergrowth for our clients based on the deep differentiation we have created in Modernization Engineering, powered by our Lightening suite and 16-step Platformation™ playbook. In addition, we bring agility and systems thinking to accelerate time to market for our clients.

Headquartered in Bengaluru, India, Sonata has a robust global presence, including key regions in the US, UK, Europe, APAC, and ANZ. We are a trusted partner of world-leading companies in BFSI (Banking, Financial Services, and Insurance), HLS (Healthcare and Lifesciences), TMT (Telecom, Media, and Technology), Retail & CPG, and Manufacturing space. Our bouquet of Modernization Engineering Services cuts across Cloud, Data, Dynamics, Contact Centers,



and around newer technologies like Generative AI, MS Fabric, and other modernization platforms.

Title: Bigdata Support Engineer
Experience: 4-6years
Location: Hyderabad, (Work From office 5 days a week)
Type of Hire: Full Time

About Role:

We are looking for a Big Data Application Support Engineer responsible for monitoring, troubleshooting, and supporting Big Data jobs, pipelines, and applications running on AWS/Snowflake/Hadoop/Spark environments. The role focuses on job support, incident handling, RCA, access management, and coordination with engineering team

Key Responsibilities:
Monitoring & Job Support

Monitor Big Data jobs and workflows (Spark,Rundeck).
Handle job failures, restarts, and coordinate with engineering teams for fixes.
Track SLA adherence and escalate issues proactively.

Incident & Service Request Management

Respond to alerts, incidents, and tickets in ServiceNow/Jira.
Perfo

📌 BigData Support Engineer (Bengaluru)
🏢 Sonata Software
📍 Bengaluru