Company Description
At TAPI, we’re not just a company—we’re a community committed to advancing health from the core. As the world’s leading supplier of active pharmaceutical ingredients (APIs), we partner with 80% of the top 50 global pharmaceutical companies. With a legacy spanning over 80 years and a portfolio of more than 350 products, as well as custom CDMO services, we’re shaping the future of health worldwide.

Our strength lies in our people—a team of over 4,200 professionals across 13 state-of-the-art facilities in Italy, Hungary, the Czech Republic, Croatia, Israel, Mexico, and India. Together, we innovate, solve problems, and deliver excellence. Join us and be part of a mission that transforms lives.
Job Description
Job Purpose
The Business Application Manager is responsible for managing and improving business applications that support commercial operations while leading projects that enhance processes, efficiency and business performance. This role acts as a bridge between business users and technology vendors,



ensuring applications meet business needs and projects are delivered successfully.
Key Responsibilities
Business Application Management
Manage and support key business applications, including Salesforce CRM (Sales Cloud, Service Cloud, Experience Cloud), Qlik Sense, Google Analytics, ERP systems, customer portals, and related commercial tools.
Work closely with business teams to understand requirements and implement system improvements, including user adoption, optimization, data quality, and reporting.
Provide application support, troubleshooting, training, and documentation to ensure effective system performance.
Project Management
Lead application enhancement, implementation, integration, and digital transformation projects from planning through delivery.
Develop project plans, timelines, budgets and stakeholder communication strategies while managing risks, issues, and dependencies.
Ensure projects are delivered on time, within budget and align

📌 Business Application Manager (Mumbai)
🏢 Tapi
📍 Mumbai