We are seeking an experienced Resource Manager with solid expertise in demand
pipeline management, capacity planning, and end-to-end staffing across IT
Service Delivery & Project Management operations. The role involves managing
resource allocation, optimizing bench utilization, and collaborating with
cross-functional teams to ensure timely fulfillment of project staffing needs
while maintaining operational efficiency.
Preferred Qualifications
* Bachelor’s degree in Engineering or related field
* 6–12 years of experience in Resource Management / PMO / Workforce Planning
* Experience in IT services, especially IT Infrastructur, Cloud, Cyber Security
domains
* Manage end-to-end resource lifecycle including demand forecasting, capacity
planning, staffing, and deployment for incoming and ongoing projects.
* Perform demand-supply analysis and ensure timely fulfillment of project
requirements.
* Allocate resources based on skillsets, availability, and business
priorities.
* Ensure optimal bench utilization through internal movement, reskilling, and
cross-skilling initiatives
* Track and fulfill resource requests (RRs) across onsite and offshore
locations
* Monitor demand-supply gaps and proactively address staffing challenges
Demand Planning & Capacity Optimization
* Validate demand pipelines and forecast workforce requirements
* Align resource allocation with business priorities across IT Infrastructure
Projects and Service Delivery operations
* Develop quarterly and long-term workforce strategies in collaboration with
leadership
Stakeholder & Vendor Management
* Collaborate with Delivery Managers, Talent Acquisition, and Account Teams for
demand fulfillment.
* Act as a primary point of contact for staffing across business units and
geographies.
* Partner with leadership to drive workforce planning and revenue
maximization.
* Act as SPOC for key
📌 Lead/Asst.Manager - RMG (Bengaluru)
🏢 Black Box
📍 Bengaluru
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