Who we are looking for
We are seeking a proactive, hands-on IT Manager to become our global "go-to" technology leader. Your primary mission is to streamline our business by leading automation projects, while keeping our day-to-day IT systems running flawlessly.

Position Overview
Role: Zoho, Automations and IT Support Team Leader
Position Type: Full time (Contractual / Remote or Hybrid)
Experience Required: 3 to 5 years of experience handling Zoho development and/or automations and/or general IT support.
Leadership & Project Management
Manage the IT workload: Own requests coming from all departments—sales, ops, marketing, etc. Prioritise, scope, and track them in Zoho Projects or equivalent. Keep stakeholders updated on progress.
Lead the IT team: If others are supporting IT infrastructure, mentor them, assign work, and ensure quality. Build processes so the team can handle routine issues without escalation.
Drive process improvements: Continuously identify inefficiencies across departments and propose automation or workflow changes. Be proactive, not just reactive.




Development & Automation
Identify and build automations: Spot manual, repetitive work across the business. Scope the effort, build the automation using Zoho workflows and Deluge scripts, measure the time saved—and keep hunting for the next one.
Integrate across the tech stack: Use Zoho workflows and IPIs to connect Zoho appls and third-party tools (Wordpress, Google Workspace etc). When a sync breaks, diagnose and fix it.
Write and maintain Deluge scripts: Create custom automations to handle repetitive tasks - data validation, conditional workflows, bulk updates, API calls - and document them so others can maintain or modify them later.
Improve data structure: Audit Zoho modules, custom fields, and layouts to catch data quality issues. Build validation rules that prevent bad data from entering the system. Work with the team to clean up historical data when needed.
Reporting & Analytics
Build automated re

📌 Zoho, Automations and IT Support Specialist (India)
🏢 Byron Medical
📍 India