Company Description Mind Gates is a healthcare-focused organization committed to delivering accessible and reliable medical services to the community. The team works collaboratively to provide patient-centered care in a professional and supportive environment. Mind Gates emphasizes efficiency, explicit communication, and respect for all patients and staff. The organization values integrity, continuous improvement, and a welcoming atmosphere for everyone who visits the facility.

Role Description This part-time Medical Receptionist role is a hybrid position based in Rohini, with some work-from-home flexibility depending on operational needs. In this role, the Medical Receptionist will greet patients, manage check-in and check-out processes, and ensure a smooth flow at the front desk. Daily tasks include answering phone calls, responding to inquiries, scheduling and confirming appointments, and maintaining accurate patient records.

The Medical

Receptionist will coordinate with medical staff, handle basic administrative duties, and support the overall efficiency of the medical office. The role requires consistent professionalism, attention to detail,



and a focus on providing a positive experience for all patients.

Qualifications

Strong Appointment Scheduling and Receptionist Duties skills to manage front desk operations and patient flow.

Proficient Phone Etiquette to handle calls, inquiries, and patient follow-ups in a courteous and clear manner.

Basic knowledge of Medical Terminology to communicate effectively with clinical staff and patients.

Experience in a Medical Office or similar healthcare setting, with familiarity in handling patient information and records.

Excellent interpersonal and communication skills, with the ability to interact respectfully with diverse patient populations.

Good organizational skills and attention to detail for managing appointments, documentation, and administrative tasks.

Comfort with using computers, scheduling software, and electronic record systems.

Ability to work reliably in a hybrid arrangement, balancing on-site responsibilities in Rohini with remote tasks as needed.

📌 Medical Receptionist (Delhi)
🏢 Mind Gates
📍 Delhi