Role & responsibilities:

- Invoice &
- Bill Generation: Prepare, issue, and process accurate invoices, bills, and receipts for customers or clients using specialized billing software or Point of Sale (POS) systems.

- Payment Processing: Securely accept and process multiple forms of payment, including cash, credit/debit cards, mobile wallets, and insurance or corporate credits.

- Daily Cash Reconciliation: Balance the cash drawer at the start and end of every shift, ensuring that physical cash, checks, and card receipts match the system's sales logs.

- Customer Service &

- Query Resolution: Act as a primary point of contact for billing inquiries, politely explaining charges, resolving discrepancies, and handling complaints or disputes.

- Account Maintenance: Update and maintain accurate customer accounts, ledger records, and financial transaction histories with high attention to detail.

- Returns &

- Refunds Management: Process product returns, cancellations,



or service refunds according to company policies, ensuring correct financial reversals in the system.

- Discounts &

- Promotions Application: Accurately apply valid discount coupons, loyalty points, insurance co-pays, or promotional rates to final bills.

- Compliance &

- Financial Security: Adhere strictly to internal financial protocols, data privacy laws, and cash-handling safety standards to prevent fraud or leakage.

- Inventory &

- Consumable Tracking: Monitor and report discrepancies in transactional items (like receipt rolls or specific billed items) and assist in basic inventory auditing where required.

- Reporting &

- Coordination: Generate daily, weekly, or monthly financial summary reports for management and coordinate closely with the main accounting or finance department.

📌 Medical Billing Executive (Kolkata)
🏢 Health Pillar Hospitals
📍 Kolkata