Manager - Guest Relations (Mangalore)

Manager - Guest Relations (Mangalore)

10 Aug
|
MALABAR GOLD u0026 DIAMONDS
|
Mangalore

10 Aug

MALABAR GOLD u0026 DIAMONDS

Mangalore

Job RoleTo Manage the guest relations activities of the store and plan to improve the customer satisfaction level.

- Responsible for all GR functions of the store and strategically plan for upscale customer service.

- Understand customers’ buying patterns and preferences.

- Manage front office and customer relations sections and delegate responsibilities efficiently.

- Overall responsibility of all customer complaints resolution and rectification.

- Develop High Net-worth Individual (HNI) customer network.

- Monitor customer satisfaction reports and trends.

- Ensure the grooming and training of Guest relationship executives.

- Responsible for In-store engagement activities.

Skills Required

- Floor Management

- Excellent communicative and interpersonal abilities

- Hospitality and Administration

Note : Openings at Malleshwaram, Rajajinagar, Jayanagar, Mangalore

📌 Manager - Guest Relations (Mangalore)
🏢 MALABAR GOLD u0026 DIAMONDS
📍 Mangalore

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