Helping our support services run smoothly behind the scenes
Why this role matters
Our counselling and coaching services offer mothers a space to feel seen, supported, and understood as they navigate grief, estrangement, or the absence of maternal support. Behind every session is a layer of quiet, essential administration that helps ensure women receive timely, compassionate, and well‐organised care.
We’re looking for volunteers who can help with these behind‐the‐scenes tasks so our practitioners can focus fully on supporting the women who need them most.
What You’ll Do
Depending on the needs of the service, you may support with:
Managing enquiries and responding to routine communications
Supporting appointment scheduling and coordination
Maintaining accurate records and documentation
Preparing resources and information packs
Assisting with client onboarding processes
Providing general administrative support for counselling and coaching programmes
What You’ll Bring
Strong organisational skills and attention to detail
A reliable, steady, and professional approach
Good written communication skills
Confidence using email, calendars, and basic digital systems
An understanding of confidentiality and sensitive information
Previous administrative experience is helpful but not essential — reliability, discretion, and compassion are what matter most.
Time commitment
Adaptable and ongoing
Can be shaped around your availability
What You’ll Get Out Of It
Experience in charity administration and service coordination
Insight into counselling, coaching, and bereavement‐informed support
Opportunities to develop organisational and communication skills
A meaningful role in supporting mothers’ access to care
Connection with a supportive, purpose‐driven team
apply now
Helping our support services run smoothly behind the scenes
Why this role matters
Our counselling and coaching services offer mothers a space to feel seen, supported, and understood as they navigate grief, e