Gyandhan, a leading player in the financial services sector, specializes in providing educational loan solutions to students across India and abroad. Our company is dedicated to simplifying the loan application process, making education financing accessible and transparent for our clients.
Role & Responsibilities
Provide detailed counseling to students and parents regarding education loan options.
Assist clients through the entire loan application process, ensuring documentation is complete and accurate.
Address queries and concerns promptly, maintaining high levels of customer satisfaction.
Maintain updated knowledge of loan policies, interest rates, and financial schemes relevant to education loans.
Document interactions and update client information accurately in the CRM system.
Collaborate with the team to meet daily and monthly counseling targets.
Skills & Qualifications
Must-Have
Proficiency in Hindi or English
Excellent verbal and written communication skills
Prior experience in customer service or financial counseling
Basic understanding of loan products and financial terminologies
Comfortable working on-site in Hyderabad
Preferred
Experience in educational or student loan counseling
Knowledge of the Indian education finance sector
Perks & Culture Highlights
Dynamic work environment with growth opportunities
Supportive team culture focused on learning and development
On-site role with a focus on face-to-face client engagement