This position will be responsible for coordinating the Guest Services operations of The High Lonesome Ranch Property, located north of Grand Junction Colorado. This position entails all parts of Guest Services Department including but not limited to the management of sales, marketing, accounting, and the overall management of full time, part time, and seasonal staff as they relate to the guest services operations. It is imperative that a successful candidate possesses a self-motivated work ethic and is highly organized. This position will be responsible for achieving budgeted revenues/profits, while maintaining the operational and service standards prescribed by The High Lonesome Ranch ownership, managing partners, and General Manager.

ADMINISTRATION TASKS

Initiate or suggest plans to motivate employees to achieve related goals.
Source talent, interview applicants, facilitate orientation, and train current Guest Service employees. Conduct ongoing training to increase job knowledge and skill level.




Ensure all Guest Services equipment is maintained in accordance with the service standards and outages are reported and resolved in a timely manner with the Landscape and Maintenance Supervisor.
Responsible for Guest Services management systems – accounts payable, accounts receivable, payroll, scheduling, etc.
Ensure compliance with all SOP’s, ranch procedures, and ensure employees follow safe working protocol. Adhere to safety protocols and promptly report any occurrences.
Responsible for passing safety and compliance audits related to the Guest Services Department.
Help employees adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the employee handbook and individual department procedures.
Facilitate the negotiation and arrangement of contracts pertaining to events and reservations.
Oversee and establish agreements with external service providers, conducting regular audits to ensure compliance wit

📌 Guest Services Manager (Nirsa)
🏢 The High Lonesome Ranch
📍 Nirsa