To drive student admissions by managing enquiries, converting leads into confirmed admissions, and ensuring a seamless parent experience aligned with the school’s vision of quality education and holistic development.
? Key Responsibilities
Admission Enquiries & Conversions
Handle walk-ins, calls, emails, and online enquiries professionally
Counsel parents on CBSE curriculum, school offerings, and facilities
Conduct school tours and presentations
Follow up on leads and ensure timely conversion to admissions
Maintain daily enquiry-to-admission conversion targets
Admission Process Management
Guide parents through the complete admission process (form filling, documentation, fee submission)
Ensure accurate data entry in admission systems/CRM
Coordinate admission interactions, assessments, and approvals
Maintain updated admission records and documentation
Parent Relationship Management
Build solid relationships with prospective and existing parents
Address queries, concerns, and objections effectively
Ensure a high level of parent satisfaction throughout the admission journey
Marketing & Outreach Support
Support school marketing initiatives (events, open houses, campaigns)
Coordinate with marketing team for lead generation activities
Represent the school at events, exhibitions, and community outreach programs
Coordination & Internal Alignment
Work closely with academic coordinators and front office
Share admission data, trends, and feedback with leadership
Ensure alignment with school policies and admission guidelines
Reporting & MIS
Maintain daily/weekly admission reports (enquiries, conversions, pipeline)
Track targets and performance metrics
Use CRM/Excel tools for data management and analysis
? Qualifications & Experience
Graduate (mandatory); Postgraduate preferred
2–5 years of experience in admissions/sales/customer relationship roles (preferably in schools/education sector)
Experience in CBSE school admissions is an advantage