At the heart of our day is a role that's all about building connections. Picture this: you'll be the friendly voice answering phones, the mastermind behind coordinating appointments, and the warm welcome greeting clients and patients deserve. But wait, there's more – you're not just here to check boxes; you're our secret ingredient in ensuring a top-notch client service and championing the well-being of our patients. It's more than a job; it's a chance to be the sunshine in someone's day and the unsung hero in our clinic's heartbeat. Ready to dive into a role where every "how can we help you?" makes a difference? Welcome aboard

Here's a glimpse into what your day-to-day might look like:

Kick off phone calls with a cheerful smile that shines through your voice – it's contagious
Welcome our clients and patients with genuine warmth and compassion, making sure no one feels like just another appointment.
Manage our incoming emails like a superhero, making sure they reach the right person, get attached to the right charts, and get a speedy response.




Keep an eye on our Weave app for text messages – we want our responses to be as quick as your favorite emoji
Be the voice for our patients and the guide for our clients. We're all about advocacy and education.
Become the go-to guru on over-the-counter products, veterinary prescription food and let clients know when medications are ready.
Work your magic in processing payments – cash, check, credit card, or Care Credit, you name it.
Be our organizational wizard by creating and updating medical records folders, keeping everyone in the loop about any changes.
Embrace the unexpected – there's always room for additional tasks

Skills We're Looking For

Your verbal and written communication skills should be top-notch. Whether chatting with colleagues, supervisors, doctors, or clients, you'll be a pro at getting your message across. A year of experience dancing with a multi-line phone system is preferred, as well as being able to t

📌 CURRENTLY HIRING: Patient Care Coordinator (Girwa)
🏢 West Hills Animal Hospital
📍 Girwa