Job Purpose
Responsible for day to day operational, financial, commercial & administrative activities of the branch. Ensuring 100% compliance to regulatory and organizational guidelines
Job Context & Major Challenges
Job Context:Responsible for day to day operational, financial, commercial & administrative activities of the branch. Ensuring 100% compliance to regulatory and organizational guidelines

Job Challenges:• Consistent delivery of 100% accuracy across wide range of activities amid rapidly changing processes, diverse organizational guidelines , adaptation to regular extended working hours, seasonal & un predictable spike in volumes with limited or no system validations.

• Maintaining confidentiality of information and documentation despite lack of infrastructure and support

• Operating multiple systems (in excess of 15) despite server band width and connectivity issues

• Handling Sales behaviour effectively in order to ensure compliance to internal and external guidelines
Key Result Areas
KRA (Accountabilities)



(Max 1325 Characters)Supporting Actions (Max 1325 Characters)KRA1A. Execute financial processes timely with 100% accuracy

B. Provide commercial supportA. 1. Execute the receipting, banking and reconciliation processes accurately for policy cash/Cheque/DD within timelines as per the set process.

2. Detection of Fake note to avoid operational loss

3. Cheque Dishonour Management.

4. Safe custody of both sets of Safe and cash box Keys and one set of office keys.

5. Timely reconciliation of assets of the branch.

6. Ensure genuineness of petty cash spends, timely raising and recording.

B. 1. Identify local vendors and facilitate their registration as per procurement guidelines.

2. Procurement of vendor bills, establishing genuineness and timely payment as per agreement.

3. Encourage NEFT registrations of vendors.

4. Support lease agreement registration and renewal process.

5. Current branch set up- coordination with various functions like IT/Infra

📌 Customer Service Executive (Kendujhar Town)
🏢 Financial services
📍 Kendujhar Town