As a leading financial services and healthcare technology company based on revenue, SS&C; is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C; for expertise, scale, and technology.
Job Description
Job Requisition: R44095 => Senior Associate, Data Operations - Alternative Investments
We are seeking a highly organized and detail-oriented Data Operations Senior Associate to join our growing Alternative Investments Operations team.
This role is critical to supporting a global follow-the-sun operating model, ensuring investor fund documents are received, retrieved, and prepared for downstream review and extraction teams.
The candidate will be responsible for monitoring client document inflows, navigating GP and investor portals, and ensuring all incoming alternative investment documents are received within established service-level agreements.
This position serves as a key operational link between our India-based (UK time shift) review team, helping drive operational efficiency, timeliness, and quality across the document processing lifecycle.
What You Will Do:
Document Monitoring & Retrieval
Monitor and manage multiple client document inflows throughout the India morning shift to ensure timely identification and processing of incoming documents.
Maintain ownership of daily document workflows, ensuring all received documents are routed appropriately.
Track document intake queues to meet operational deadlines, and escalate exceptions, missing documents, or processing issues to management as needed.
Portal Monitoring & Downloads
Access and navigate alternative investment portals to retrieve investor communications and fund reporting packages.
Download documents from various portals and ensure all relevant documents are properly staged for review by UK-based team members.
Maintain documentation of portal c