ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

DESCRIPTION:

FOOTER

Reports To: Program Director & Head of Site, Delhi NCR

About Aspire Lifestyles

Aspire Lifestyles is a leading provider of concierge, lifestyle, travel, and
customer engagement services, supporting some of the world's most recognized
financial institutions, premium brands, and loyalty programs. The organization
delivers high-touch concierge services, travel support, lifestyle perks, and
customer engagement solutions for premium cardholders and affluent customer
segments.

Position Summary

The Executive to Program Director's Office plays a critical role in operational
excellence, supporting the Program Director and Head of Site in the successful
delivery of the program.This position acts as the operational and administrative
backbone of the account, ensuring accurate management reporting, client
performance tracking, data analysis, governance support, and account
administration.

This role will act as a strategic lever in driving the organization's long-term
objectives and deliverables.





This role is ideally suited for an individual seeking to build a career in
client management, strategy, business insights, QBRs (Quarterly Business
Reviews), and the travel industry.

Key Responsibilities

Management Reporting & Analytics

* Audit operational, financial, and service performance data for client &
leadership reporting.
* Publish weekly, monthly, quarterly, and annual performance indicators.
* Identify trends and provide strategic insights to enhance reporting.
* Own and manage Monthly Business Review (MBR) and Quarterly Business Review
(QBR) presentations for internal and client leadership.

Client Account Support

* Operationalize and manage administrative and coordination support for the
Program Director.
* Ensure timely completion of client requests, action items, and follow-up
activities.
* Prepare meeting agendas, minutes, and action trackers.

* Co-partner with Operations, Finance, Technology,

📌 Executive-Program Director's Office (Delhi)
🏢 International Sos
📍 Delhi