- Identify competency gaps across departments with a primary focus on the Sales team.
- Conduct Training Need Analysis (TNA).
- Design onboarding, product, process, behavioural and sales training programs.
- Deliver classroom and on-the-job training.
- Coach managers and employees to improve performance.
- Assess training effectiveness through evaluations and performance improvements.
- Develop SOPs, training manuals, videos, presentations and learning modules.
- Maintain training records, skill matrices and competency dashboards.
Marketing & Brand Building
- Plan and execute branding initiatives for the company.
- Coordinate digital marketing campaigns.
- Manage social media presence and marketing communication.
- Develop brochures,
catalogues, presentations and promotional material.
- Coordinate exhibitions, customer events and product launches.
- Work with agencies and designers for creative campaigns.
- Ensure brand consistency across all communication channels.
Preferred candidate profile
- Graduate in Marketing, Business Administration, or a related field.
- 510 years of experience in Training, Sales, Marketing, or Product Training.
- Excellent presentation and communication skills.
- Confident in conducting classroom and field training sessions.