The purpose of this role is to create solution architectures for systems and platforms ensuring all relevant options are explored for time, cost and compliance to the company’s standards, policies and practices whilst meeting the business’ requirements. The role will oversee the work of other architects and delivery of the solution for clients both internal and external, shepherding it through the relevant governance.

Key Accountabilities

Lead end-to-end solution architecture (functional + technical) across Sales, Project Operations, and Finance & Operations

Drive solution shaping, including requirement workshops, estimations, solution design and delivery

Define and govern integration architecture and data flows ensuring scalable, secure, and seamless system connectivity

Act as a trusted advisor to business and executive stakeholders, aligning solutions to business goals and driving decision-making

Ensure controlled, compliant, and risk-mitigated changes across environments, adhering to governance and enterprise standards

Evaluate project constraints to optimize architecture, mitigate risks, and drive process re-engineering for project-based delivery models

Architect and enable end-to-end project lifecycle processes (plan, resource, deliver, bill, recognize revenue) for skilled services scenarios

Provide architecture governance and technical leadership across lifecycle including design reviews, business playbacks, testing strategy, and guiding delivery teams

Drive continuous improvement and innovation, leveraging D365, Azure,



and emerging technologies to enhance business outcomes and operational efficiency

Professional Knowledge/Skills

15+ years’ experience in Microsoft Dynamics ERP and CRM or similar product Implementation

12+ years’ practical experience in D365 Finance and Operations, Project Operations and Customer Engagement

Experience with D365 Implementation for APAC countries

Certifications – D365 F&O; Solution Architect or Functional Consultant Associate certification mandatory.

Experience supporting System Integration using Logic app, Boomi, Snaplogic or other middleware

Experience in implementing Microsoft Dynamics out-of-box and custom Copilot AI agents

Experience delivering using Agile methodologies

Experience with Continuous Integration/DevOps methodology using Azure DevOps

Experience in ITSM processes (InM, PrBM, ChGM, SRM) toolsets such as ServiceNow.

Excellent analytical and problem-solving skills.

Ability to explain complex technical details clearly to both technical and non-technical audiences, fostering understanding and collaboration. Personal attributes A 'can do' attitude that is delivery focused The ability to engage & lead others from a technical perspective The tenacity to ensure desired outcomes are achieved

Must be able to work independently and in a team environment The ability to communicate well on both a business and technical level

Location

Bangalore

Brand

Dentsu Apac

Time Type

Full time

Contract Type

Permanent

📌 Lead Solutions Architect (Bengaluru)
🏢 dentsu
📍 Bengaluru