Position Title
Deputy General Manager-Software Development Manager

Level
P1 (DGM Equivalent Grade)

Reporting to
Deputy Head - Digital Technology

Geographical Location
Mumbai

Job Overview
The Deputy General Manager - Information Technology (Software Development Manager) will lead and oversee software and hosting aspects of digital technology development and provide technical leadership across the IT functions. This role also involves strategically managing IT architecture to ensure cost-effectiveness while maintaining high service standards.
Duties & Responsibilities
Job Description
Information Technology Operations Management
Provide technical leadership for the digital technology team, including full stack design, technical operating model, cloud and on prem hosting and deployment architecture.
Ensure scalable technology design standards through effective collaboration with stakeholders and monitoring of the dev sec ops pipeline.
Manage client and stakeholder relationships, both internally and externally, fostering transparent communication and alignment.




Provide Technical Presales Support for RFx and Bids.
Project and Vendor Management
Lead IT technology partners and vendors to meet business initiatives, ensuring optimal time, cost, and resource allocation.
Communicate issues to stakeholders promptly to manage expectations and mitigate risks.
Manage all stakeholder relationships, including SLA compliance and effective vendor engagement.
Prepare, track, and manage digital technology budgets.
Governance, Innovation, and Documentation
Implement and enforce technical architecture governance policies to ensure compliance and operational excellence.
Identify key issues and develop tailored solutions to drive efficiency and effectiveness.
Document application deployments and share key learnings with vendors and end-users to support continuous improvement.
Contribute to product development initiatives, ensuring alignment with business goals and user needs.
Sustainability
Pr

📌 VFS Global (Mumbai)
🏢 NextHire
📍 Mumbai