Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Description
Cat Digital Customer Support is seeking a Power Platform Developer to support a high-visibility Microsoft Portal and Microsoft Dynamics 365 application, specifically Contact Center, Customer Service, and Sales modules.
Key Responsibilities
Develop and customize Microsoft Portals application using C#, JavaScript, TypeScript, and Power Platform components (Power Apps, Power Automate, Power Pages).
Develop client-facing website and forms utilizing Power Apps Portal.
Design and build custom solutions using Power Apps, Power Pages,



and Power Automate.
Develop and customize Dynamics 365 application, specifically Contact Center, Sales, and Customer Service modules.
Translate User Interface (UI)/User Experience (UX) design wireframes into functional web applications.
Develop responsive forms and workflows to streamline business processes.
Designing, developing, and maintaining secure, scalable, and user-friendly web portals using Microsoft Power Pages.
Utilize Copilot Studio to build, enable, and manage Copilot Studio Agents.
Maintain intake channels such as chat, webforms, email, IVR, and other channels on the Portal.
Collaborating with stakeholders to gather and analyze requirements, ensuring that the final product meets their needs.
Build web experiences integrated with Dataverse, APIs, Microsoft Dynamics 365, and other enterprise data sources.
Leverage Microsoft Power Platform tools, including Power Pages/Portals, Power

📌 Software Engineer (Bengaluru)
🏢 Caterpillar
📍 Bengaluru