Job Description
Job Purpose
The Application Engineering team provides top-tier support, maintenance, and solution design on multiple applications, including MFT (Sterling Integrator), Axway, Go Anywhere, and LDAP. This Engineer will create and maintain availability and high-performance of various applications in mixed UNIX and Windows development, in both non-production and production environments. This role will also perform root cause analysis of problems, select and implement automation tools, and actively participate in deeply technical discourse.
Responsibilities
Design, plan and implementation of integrated solutions
Tune systems for maximum available performance
Respond to and assist in production operations in a 24/7 environment
Troubleshoot and resolve issues both proactively and as discovered
Application support and administration for Sterling Integrator and File Gateway, Go Anywhere, and other applications
Manage application configurations, patch levels, and evolution paths
Provide technical analysis, resolve problems, and propose solutions




Provide support to and coordinate with developers, operations staff, release engineers, and end-users
Educate and mentor team members and operations staff
Participate in after-hours support and change events
Knowledge and Experience
Degree in Engineering/Computer Science discipline or equivalent experience in Systems Engineering
5+ years broad experience with Sterling Integrator and File Gateway (MFT and/or EDI), Axway, and/or Go Anywhere
2+ years of Linux Operating Systems (RedHat variants preferred) experience
Top-tier analytics and problem solving
Robust initiative to learn and assimilate new software/technologies and improve business processes
Demonstrated Fundamental knowledge of Windows Operating Systems (2019+)
Fundamental understanding of the SDLC processes, and tools (GIT, Jenkins, Puppet, Ansible, etc)
Fundamental understanding of Operational Concepts (DR, BCP, Prod vs. Non-Prod)
Functional Scripting Knowledg

📌 Senior Engineer, Application Engineering (Hyderabad)
🏢 Intercontinental Exchange Holdings
📍 Hyderabad