About Paytm:
Paytm is India's leading financial services company offering full-stack payments
and financial
solutions to consumers, merchants, and online platforms. Our mission is to bring
half a billion
Indians into the mainstream economy through payments, commerce, banking,
investments, and
financial services.
About the Role:
We are looking for an experienced Program Manager (DGM/GM) to drive strategic
initiatives for
Paytm's Lending EMI business. The role will own end-to-end program execution
across No Cost
EMI, EMI at Checkout, and other lending solutions, ensuring seamless
collaboration between
Business, Product, Technology, Operations, Risk, Compliance, Finance, Marketing,
and external
partners. The ideal candidate should have a strong understanding of the Lending
EMI
ecosystem, excellent stakeholder management skills, and experience in driving
large
cross-functional programs, process excellence, and business growth.
About the Team:
The Lending EMI team is responsible for building and scaling creative
financing solutions by
collaborating with Banks, NBFCs,
and internal teams to deliver seamless customer
and merchant
experiences.
Key Responsibilities:
● Drive end-to-end execution of strategic Lending EMI programs, ensuring timely
delivery
against business goals.
● Partner with cross-functional teams to manage program timelines, dependencies,
risks,
and successful implementation.
● Lead internal stakeholder management and align Business, Product, Technology,
Operations, Risk, Compliance, Finance, and Marketing teams.
● Design and improve scalable processes to enhance operational efficiency and
customer
experience.
● Manage partner onboarding, technology integrations, governance, and ongoing
engagement with Banks and NBFCs.
● Own subvention management, financial reconciliation, reporting, MIS, and
program
governance.
● Ensure brand alignment across product launches, merchant communication, and
partner
initiatives.
● Monitor progr
📌 Program Management (Noida)
🏢 Paytm
📍 Noida