AREA(S) OF RESPONSIBILITY

Role Summary

Provide production support and operational ownership for Oracle EPM Cloud
applications across EPBCS (Planning), FCCS (Financial Consolidation and
Close), EPRCS (Narrative Reporting), and PCMCS (Profitability & Cost
Management). Ensure stable month/quarter/year-end operations, timely incident
resolution, reliable data integrations, and continuous improvements for
performance, controls, and user experience.

Required Qualifications / Work Experience

* 10-12 Years of experience in Hyperion, Essbase, HFM, EPBCS, FCCS, EPRCS &
PCMCS.
* 6+ years of hands-on Oracle EPM experience in application support (L2/L3).
* 6+ years of EPBCS (Planning) support experience covering:

* Troubleshooting business rules/calculations, runtime prompts, job failures,
and performance issues
* Support for planning artifacts: forms, dashboards, task lists and metadata
changes
* Support for forecast/budget cycles, user issues, and data
validation/reconciliation





* 3+ years of support experience across FCCS, EPRCS (Narrative Reporting), and
PCMCS (hands-on production support and issue resolution).
* Robust experience troubleshooting integrations/data loads (Data Integration
and/or file-based loads; APIs/automation a plus).
* Experience with ITSM tools (e.g.,Jira & confluence), SLA management, and
stakeholder communications during critical cycles.
* Ability to provide on-call/after-hours support during planning and close
windows.

* Experience with EPM Automate, Groovy scripting, REST APIs, and CI/CD style
deployment approaches.
* Experience with EPM Cloud monthly patching, regression testing, and release
management, JIRA & Release management.
* Exposure to EDMCS, EDMCS integration with ERP Cloud and all other EPM modules
and formal metadata governance processes.

📌 Technical Lead-Enterprise Apps (Hyderabad)
🏢 Birlasoft
📍 Hyderabad