Job Responsibilities
- Provide technical support to international customers for printer-related issues.
- Install, configure, and troubleshoot printers and printer drivers.
- Resolve hardware and software issues related to printers.
- Diagnose and fix printer connectivity issues (USB, Wi-Fi, Network).
- Assist customers with printer setup, installation, and maintenance.
- Handle issues such as paper jams, print quality, ink/toner, and error codes.
- Provide remote troubleshooting via phone, email, or remote access tools.
- Escalate unresolved technical issues to the appropriate team.
- Maintain accurate records of customer interactions and resolutions.
Pay: ₹30,000.00 - ₹35,000.00 per month
Perks:
- Cell phone reimbursement
- Flexible schedule
- Paid time off