Workday Support Specialist (India)

Workday Support Specialist (India)

10 Aug
|
Kognitiv
|
India

10 Aug

Kognitiv

India

At Kognitiv Inc., we’re redefining what it means to be a Workday partner. As one of the fastest-growing companies in the ecosystem, we bring deep expertise, creative thinking, and a people-first mindset to everything we do. We’re not just building better Workday solutions—we’re building a company where talented people thrive.

Ready to do your best work? Join us.

Are You Ready to Be the Client’s Workday Hero?

We are seeking a highly motivated and experienced Workday Functional & Technical Support Analysts to join our growing team. This is a critical client-facing role that blends day-to-day operational support with configuration and enhancement work across various industries.

If you thrive in a fast-paced environment, excel at solving complex problems, and are passionate about delivering exceptional client service, we want to hear from you

What You Will Do: Day-to-Day Responsibilities

As An Embedded Consultant For Our Clients, You Will Act As The Primary Workday Support Specialist (Tier 1/2) And Enhancement Resource:

Client Support:



Work independently and directly with clients to provide expert, day-to-day transactional support and "how-to" guidance for Workday.
Incident Resolution: Manage the client help desk, receiving, interpreting, and resolving Workday incidents and service requests through a ticketing system, ensuring proper escalation and documentation through to final resolution.
System Enhancements: Assist in Workday system enhancements, including new report development, testing execution, data loading, and utilizing integration tools.
Delivery Excellence: Execute tasks quickly and accurately to meet strict Service Level Agreements (SLAs), maintaining a high commitment to client satisfaction and process improvement.

What You Will Bring: Qualifications

Experience: Minimum 2+ years of hands-on experience supporting or configuring Workday environments.
Workday Expertise: Base knowledge of Workday business processes, security roles, organizational str

📌 Workday Support Specialist (India)
🏢 Kognitiv
📍 India

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