Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 26,000+ employees across more than 150 locations around the world, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are.
What's the role?
We are the first line of defence and the first line of offense. We are the domain experts. We are a group of highly technical individuals who provide high-level support for Bloomberg's sell-side and buy-side clients, working alongside Enterprise Sales and Product to influence client usage patterns,
ensure accurate responses to our multi-asset analytics inquiries, gather feedback, mentor and educate recent employees and develop them into future specialists with deep product knowledge.
The Advanced Specialist desk is a dedicated, highly skilled, global team, delivering the highest standards of service to our clients. Our reps are knowledgeable, proactive and detailed in their approach and understand the importance of operating and servicing clients who use the Bloomberg professional services.
You’ll help drive the Analytics service vision of delivering knowledgeable front-line support and proactive services to our clients. Further to the traditional role of Advanced Specialist in responding to inbound client queries, you will also partner with Sales teams to organise, co-ordinate, and deliver sales campaigns, customer trainings, and assist with projects as required by our stakeholder businesses.
We'll Trust You To
Address comp
📌 User Support (Mumbai)
🏢 Bloomberg
📍 Mumbai
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