Requirements: 1)Customer experience delivery and management 1) Handle store walk-ins - Understand customer requirement & co-create designs with customers. Guide customers on material, product, and accessories selection.
- Ensure timely closure of designing with customers as per sales process. Create estimates & follow up with customers.
- Visit customer homes for inspection of site jobs.
- Achieve business volumes 1) Lead generation through architects and interior designers by relationship building.
- Create designs in 3D software and AutoCAD.
- Ensure timely order booking, collections.
- Close orders and achieve desired sales targets.
- Relationship management 1) Resolve customer complaints by coordinating with all stakeholders.
- Take completion certificate sign offs from customers.
- Required to do follow-ups post sales.
- Required to go on site for taking Measurement. 4)Compliance Management 1) Work as per defined policies and procedures.
- Should be comfortable working on weekends (Sats & Suns)