Key Account Manager- End to end b2b sales and linkedIn sales

2 to 5 years of experience in Customer Success, Account Management, Sales, Consulting, or customer-facing SaaS environments

- Experience managing SMB and mid-market B2B customer relationships.
- Strong customer onboarding and adoption management capabilities. • Proven ability to build stakeholder relationships and influence decision-makers.
- Excellent verbal and written communication skills
- Data-driven approach to customer engagement and business outcomes.
- Experience working in KPI-driven environments with measurable customer success objectives.
- 5 days working 2 weekoffs /
- 2 way cab (30km)
- CTC upto 8.5lpa with 20% variables
- Rotational shifts
- Work location is Hyderabad and WFO
- Only Immeidate joiners ( No notice)

About the Company

- The organization recognizes that the success of LinkedIn's Pilot Customer Success Program depends on hiring Customer Success Managers who can effectively partner with customers, build strong relationships, drive adoption, and influence renewal outcomes.
- Leveraging our experience supporting LinkedIn Sales Development programs and our established talent acquisition capabilities, organization will recruit Customer Success Managers aligned to LinkedIn's requirements and customer engagement model.
- Roles and responsibilities





The Pilot CSM owns the success of customers enrolled in LinkedIn's 6-month pilot program. The role partners closely with Account Executives to onboard current customers, drive measurable business outcomes, and convert pilots into long-term renewals. The Pilot Customer Success Manager will serve as the primary owner of customer success throughout the pilot journey by:
- Driving onboarding and activation for high volume pilot customer base, including transition from AE post sale closure.
- Build and execute structured success plans with defined milestones, KPIs, and ROI metrics.
- Partner with AEs throughout the pilot lifecycle on customer strategy, health, risks, and renewal/expansion planning.
- Drive product adoption by embedding LinkedIn solutions into customer workflows and intervening early on adoption gaps.
- Build multi-threaded relationships with customer stakeholders, including decision-makers.
- Lead renewal and expansion conversations in partnership with the AE. Success will be measured through improved pilot-to-renewal conversion, customer adoption metrics and ROI, AE partnership effectiveness, enhanced customer advocacy, and feedback scores.

Contact person Maheshwari HR-96032 70263

📌 Key Accounts Manager//Linkedin sales//b sales//end To end sales (Hyderabad)
🏢 AXIS SERVICES
📍 Hyderabad