Company Description TransUnion CIBIL Limited is India’s pioneer and market leader in credit information, providing data, insights, and solutions that help financial institutions manage risk and design effective lending strategies. Its products enable organizations to reduce costs, improve portfolio profitability, and strengthen customer loyalty across the retail credit segment.

By delivering real-time decisioning tools and robust information infrastructure, TransUnion CIBIL has contributed to faster loan approvals, reduced non-performing assets, and expanded access to credit for first-time and rural borrowers. The company aims to be the most trusted partner to the financial services sector while supporting financial literacy, inclusion, and protection. Its mission is to serve as the underlying credit infrastructure that enables faster, more affordable finance for India’s 1.2 billion citizens.

Role Description The Key Account Manager is a full time, on-site role based in Chennai, responsible for managing and growing relationships with strategic key accounts in the financial services sector. This role includes understanding client business objectives, identifying opportunities to increase usage of TransUnion CIBIL solutions, and driving revenue growth through consultative account management.

Day-to-day responsibilities involve conducting regular account reviews, preparing business plans, coordinating with internal teams to resolve customer issues,



and ensuring high standards of service delivery.

The Key Account

Manager will monitor account performance, analyze data and trends, and present insights and recommendations to client stakeholders. The role also involves supporting new product adoption, participating in commercial negotiations, and contributing to customer retention initiatives.

Qualifications

- Strong Account Management and Key Accounts experience, with the ability to build long-term, trust-based relationships with strategic clients.
- Proficient Analytical Skills to interpret data, identify trends, and translate insights into actionable business recommendations.
- Experience in Business Planning, including account planning, forecasting, and pipeline management for key customers.
- Demonstrated Customer Service capabilities, with a focus on responsiveness, problem-solving, and stakeholder management.
- Bachelor’s degree in Business, Finance, Marketing, or a related field; MBA or equivalent postgraduate qualification is an advantage.
- Prior experience in financial services, credit bureaus, banking, or B2B solution sales is highly beneficial.
- Excellent communication and presentation skills, with the ability to engage senior client stakeholders and cross-functional internal teams.
- Comfort working with CRM tools, MS Office (especially Excel and PowerPoint), and data-driven reporting.

📌 Key Account Manager (Chennai)
🏢 TransUnion CIBIL
📍 Chennai