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Our COO team delivers strategic execution for Corporate and Institutional Banking (CIB) across the globe. Through transformative data and digital solutions, customer servicing, and non-financial risk expertise, this team is where problems are solved, and careers are made.
CIB COO focuses on these key priorities:
• Protecting the bank, our customers and stakeholders by enhancing our operational resilience, strengthen our control environment, and improve risk management.
• Driving operational excellence and efficiency by optimising our processes and delivering the transition to net zero in our own operations.





• Enabling business growth exceptional service by enabling our businesses to focus on our competitive advantage and deliver transformation and digitisation across the bank.
Role Purpose:
Credit & Capital Management (CCM) COO under Corporate & Institutional Banking (CIB) are accountable for the execution and delivery of key end-to-end Credit and Capital Management delivery services essential to meeting core client and risk outcomes. Transaction Services is a key component of this operating model, and sits is the Global CCM COO - Transaction Services (TS) function.
The Head of Transaction Services – (India), will lead the implementation and ongoing operational delivery of Transition Services contained within the Transaction Services function. The scope of the role includes, but is not limited to:
Pre-approval
Financial spreading
Post Approval
Loan administration – facility Management, loan booking and servicing, draw down, rollover etc.
Loan agency services.
Collateral Management services
Document Management services.
Corporate Trust (

📌 Head Transaction Services (Mumbai)
🏢 HSBC
📍 Mumbai