The Senior Implementation Consultant is a trusted advisor responsible for leading customers through the successful implementation, configuration, and early adoption of iCIMS solutions. This role partners closely with customer stakeholders to understand business objectives, provide strategic consultation, recommend best practices, and ensure successful deployment aligned with organizational hiring goals.
As a senior individual contributor, the consultant leads complex customer engagements, mentors team members, resolves implementation challenges, and drives successful project outcomes while maintaining high levels of customer satisfaction.
About Us
ICIMS is a leading enterprise hiring platform that combines the scale and reliability of enterprise software with the transformative power of AI. Thousands of organizations across more than 200 countries and territories trust ICIMS to find and hire the people who shape their future and drive their business forward. Powered by insights from billions of hiring interactions, continuous AI innovation,
and a highly extensible platform, ICIMS helps organizations turn talent acquisition into a competitive advantage. For more than 25 years, ICIMS has delivered end-to-end hiring solutions that improve recruiting efficiency, reduce costs and create exceptional candidate experiences.
ICIMS helps solve one of the biggest challenges businesses face today: building a workforce that can adapt, scale, and perform in an increasingly competitive and unpredictable talent market. We uniquely do that by combining enterprise-grade hiring technology, AI-powered insights and automation, and connected talent experiences to help organizations improve hiring outcomes while driving measurable impact.
Responsibilities
Customer Consulting & Solution Design
Serve as a trusted advisor throughout the implementation lifecycle.
Conduct discovery sessions to understand customer business processes, requirements, and goals.
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