Job Description – Export Sales CRM Support
Position: Export Sales CRM Support Executive
Department: Export Sales
Location: Kishangarh, Rajasthan
Reporting To: Export Manager
Job Summary
The Export Sales CRM Support Executive will be responsible for supporting the Export Sales team by managing CRM data, coordinating customer inquiries, maintaining sales records, preparing reports, and ensuring smooth order processing. The role requires excellent coordination skills, data accuracy, and effective communication with internal departments and international customers.
Key Responsibilities
Maintain and update customer information in the CRM system.
Create and track export sales inquiries, quotations, and orders.
Coordinate with the Export Sales team for order processing and follow-ups.
Prepare sales reports, MIS reports, and customer databases.
Handle customer inquiries through email and phone.
Coordinate with production, dispatch, logistics, and documentation teams for timely order execution.
Maintain export order records and documentation.




Follow up with customers regarding order status and pending requirements.
Support the team in preparing presentations, proposals, and sales documents.
Ensure timely updates of sales pipelines and customer activities in the CRM.
Assist in maintaining accurate records for export shipments and customer communications.
Perform other administrative and coordination tasks assigned by the Export Manager.
Qualifications
Bachelor's degree in Commerce, Business Administration, or a related field.
1–3 years of experience in CRM Support, Sales Coordination, Export Sales Support, or Customer Service.
Basic knowledge of export documentation and sales processes is preferred.
Valuable communication and coordination skills.
Proficiency in MS Office (Excel, Word, PowerPoint) and CRM/ERP software.
Strong analytical and organizational skills.

Requirements
Required Skills
CRM Management
Sales Coordination
Export Sales Support
Customer Relationship Management
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📌 Export Sales CRM support (India)
🏢 BABA GROUP
📍 India