Junior Human Resources (HR) – Training & Development (Chennai)

Junior Human Resources (HR) – Training & Development (Chennai)

10 Aug
|
Cityplots
|
Chennai

10 Aug

Cityplots

Chennai

About Cityplots

Cityplots.ai is an AI-driven real estate technology company focused on transforming property buying and selling through innovation, digital marketing, and technology. We are looking for an energetic HR professional who is passionate about developing people, improving performance, and building a strong learning culture.

Role Overview The HR – Training & Development Executive will be responsible for identifying training needs, designing and conducting employee training programs, monitoring employee performance, and ensuring continuous skill development across the organization. This role plays a key part in improving productivity, employee engagement, and overall business performance.

Key Responsibilities

Training & Development

- Identify training needs across different departments.
- Develop onboarding and induction programs for new employees.
- Design and conduct training sessions on sales, customer service, communication, product knowledge, and soft skills.
- Coordinate external trainers whenever required.
- Prepare training materials, presentations, SOPs, and learning resources.
- Evaluate training effectiveness through assessments and feedback.

Performance Management
- Track employee KPIs and performance metrics.
- Conduct monthly performance reviews with department managers.
- Identify performance gaps and prepare improvement plans.
- Monitor employee productivity and training progress.
- Maintain individual learning and performance records.
- Support managers in setting KRAs/KPIs for employees.

Employee Development




- Create career development and growth plans.
- Mentor employees on professional development.
- Recommend promotions, rewards, or additional coaching based on performance.
- Organize learning initiatives, workshops, and knowledge-sharing sessions.

HR Support
- Work closely with department heads to improve team productivity.
- Ensure employees complete mandatory training programs.
- Maintain HRMIS records related to training and performance.
- Generate weekly and monthly training & performance reports.

Required Skills
- Strong presentation and communication skills
- Excellent coaching and mentoring abilities
- Performance management experience
- Knowledge of Learning & Development (L&D;)
- KPI/KRA management
- MS Excel, PowerPoint, and Google Workspace
- Analytical and problem-solving skills
- Good interpersonal and leadership skills

Preferred Qualifications
- MBA / MSW / PGDM in Human Resources
- 2–5 years of experience in Training & Development or Learning & Development
- Experience in performance management is preferred
- Real estate, sales, BPO, or startup experience is an added advantage

Key Performance Indicators (KPIs)
- 100% induction completion for recent hires
- Minimum 4 training sessions conducted per month
- Employee training completion rate above 95%
- Improvement in employee performance scores
- Reduction in performance improvement cases
- Monthly performance review completion (100%)
- Employee satisfaction with training above 90%
- Training effectiveness score above 85%

📌 Junior Human Resources (HR) – Training & Development (Chennai)
🏢 Cityplots
📍 Chennai

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