Nazareth, Tuticorin, India

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Customer Relationship

Administrative Work

Computer Operations

Company: Best Buy Mall

Work Location: Nazareth, Tuticorin District, Tamil Nadu, India

Preference

Will be given to local candidates from Nazareth and surrounding areas, including Sattankulam, Megnanapuram, Alwarthirunagari, Mukuperi, Arumuganeri, Tiruchendur, Udankudi, Kadayanodai & Eral.

Accommodation

FREE Accommodation is given to outstation Female candidates who wants to stay and work from Nazareth.

Education

Any Graduate or above with valuable communication skills in Tamil.

Experience

No Experience Required. Fresher can also apply.

Role Overview

This is a full-time on-site role for working at our Showroom in Nazareth.
The Customer Relationship Executive is responsible for managing customer inquiries, maintaining follow-ups, handling complaints, and ensuring smooth post-sale service coordination.
This role is critical in building trust and long-term relationships with customers while supporting showroom operations and sales efforts.

Responsibilities





The Customer Relationship Executive ensures every customer interaction is handled with care, professionalism, and promptness.
This role includes managing inquiries, booking service complaints with manufacturers, and following up until resolution.
The position directly contributes to customer satisfaction, retention, and overall showroom efficiency.

Reporting and Compliance

Submit daily inquiry and complaint follow-up reports to the Sales Executive.
Maintain accurate records of customer interactions, complaint bookings, and resolutions.
Ensure compliance with showroom communication protocols and service standards.
Adhere to company guidelines for pricing, offers, and customer engagement.
Assist in documentation related to quotations, warranties, and service requests.
Participate in internal audits and maintain data accuracy.
Comply with showroom safety and hygiene standards.

Training For Candidates

On-the

📌 Customer Relationship Executive – For Retail Showroom at Nazareth
🏢 Best Buy Mall
📍 Nazareth