- Provide technical support to customers regarding web applications.
- Troubleshoot Front-End issues related to HTML, CSS and JavaScript.
- Resolve customer queries through calls, emails and remote support.
- Coordinate with the development team for issue resolution.
- Maintain support tickets and documentation.
- Diagnose browser compatibility issues.
- Ensure timely resolution of customer complaints.
Required Skills
- Knowledge of HTML, CSS and JavaScript.
- Basic understanding of React.js.
- Positive communication skills.
- Strong troubleshooting ability.
- Knowledge of APIs is an advantage.
- Experience with ticketing tools is preferred.
Qualification
- B.Tech/BCA/B.Sc IT/MCA or relevant qualification.
- 1–3 years of Technical Support experience.
Preferred
- Immediate Joiners
- Product/Software Support experience
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits
- Health insurance
- Provident Fund
Work Location: In person
📌 IT Technical Support Engineer (Karnal)
🏢 Dire Surveillance Private Limited (Live Eye)
📍 Karnal
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