Senior QA

Role Overview

- Senior QA role supporting Conduent CMdS Product.
- Responsible for end-to-end QA delivery across claims processing and adjudication systems.
- Collaborate with business SMEs, product owners, and engineering teams to ensure quality and compliance.

Key Responsibilities: · Analyze user needs and test software solutions using agile methodology

· Create test models for release testing (plans, data and scripts) including the identification, collection and/or creation of test data

· Lead co-ordination and execution of release testing as appropriate

· Determine and meet time estimates and schedules for testing efforts

· Define Release Test Plans and criteria for user acceptance including entry/exit criteria

· Develop, update and maintain quality testing standards and procedures

· Communicate effectively with customers and software vendors as appropriate

· Assist in the planning, creation and control of the test environment(s)

· Follow standard testing methodology frameworks, testing processes as a standard

· Co-ordinate testing specific release activities

· Determine and meet time estimates and schedules for testing efforts

· Create test models for release testing (plans, data and scripts) pate in structured walk-through and peer reviews

· Participate in the coordination and execution of release testing

· Update and test release installation procedures

· Participate in Lessons Learned as appropriate

· Identify defects and questionable functionality; manage defects through to closure





· Resolve issues with unclear requirements and achieve a successful result

· Triage and solve complex problems using structured troubleshooting methodologies

· Work independently as well as work collaboratively in a team environment

Experience required:

· Minimum of 6+ years of experience as Senior QA/QA lead with robust US Healthcare / claims/EDI domain expertise

· Solid experience in writing SQL statements for data validations

· Ability to design, develop, test and debug tests cases/Scripts/plans/strategy documents

· Hands on Experience in Validate end-to-end claims lifecycle, including:

o Member eligibility and benefit verification o Provider validation (NPI, NCPDP ID)

o Real-time POS claims adjudication o Pricing logic (ASC, Rates, TPL, copay, Service Authorization, reference data pricing)

- Test complex scenarios involving:

o Claims Adjudication / EDI o Prior Authorization (PA)

o Formulary and benefit plan rules o Claims Pricing

· Document and interpret business and technical requirements for testing utilizing various development methodologies (e.g. Agile, Scrum, Iterative, Waterfall, etc.)

· Effective communication skills to articulate testing result data to multiple audiences.

· Strong web services testing experience using Postman or Soup UI.

· Working knowledge of industry standard automated testing tools, practices, and software and/or Performance testing tools.

· Strong and effective inter-personal and communication skills and the ability to interact professionally with a diverse group of clients and team members

📌 IT Testing Engineer III (Bengaluru)
🏢 Conduent
📍 Bengaluru