Is As Below.

- Cloud Services Management: a. Manage and optimize cloud infrastructure

components (servers, storage, networks) using platforms like Microsoft, Google Cloud. – Monitor resource usage, scalability, and cost-effectiveness.
- Email Management (Outlook): a. User Account Administration: – Create, modify, and

deactivate user accounts. – Manage distribution lists and security groups. b. Email Security: – Implement and monitor email security measures. – Handle phishing attempts, spam, and malware prevention.

c. Configuration and Troubleshooting: – Configure email clients and mobile devices for users. – Investigate and resolve email-related issues promptly.

- IP Phone Systems: a. Administration: – Configure and maintain IP phone systems. –

Manage user profiles, extensions, and call routing. b. Troubleshooting: – Investigate and resolve issues related to IP phone connectivity, call quality, and functionality. – Coordinate with vendors for advanced problem resolution.

c. Upgrades and Maintenance: – Conduct regular updates and patches for IP phone systems. – Plan and execute system upgrades as needed.

- Network Connectivity: a. Network Monitoring: – Monitor network performance,

bandwidth utilization, and connectivity. – Identify and address network bottlenecks. b. Security: – Implement and manage network security measures (firewalls, VPNs,





intrusion detection). – Respond to and mitigate security incidents.

c. Collaboration: – Work closely with network engineers to ensure seamless integration of IP phone systems with the overall network infrastructure.

- Documentation and Reporting: a. Documentation: – Maintain up-to-date

documentation for configurations, procedures, and troubleshooting steps. – Create user guides and manuals for common issues. b. Reporting: – Generate regular reports on system performance, incident resolution, and user support metrics. – Provide insights for continuous improvement.
- End-User Support: a. Help Desk Coordination: – Coordinate with the help desk for user

support. – Provide tier-2 and tier-3 support for escalated issues.
- Compliance and Best Practices: a. Compliance Management: – Ensure compliance with

data protection regulations and industry standards. – Implement best practices for cloud security and email management. b. Regular Audits: – Conduct regular audits of cloud services, email accounts, and IP phone systems for security and performance.

Location

Recent No,78 / Old No. 51, Sembudoss Street P.B No. 1506, Parrys, Chennai – 600 001

044 – 42510000

Job Category: IT executive

Job Type: Full Time

Job Location: Chennai

📌 IT executive (Chennai)
🏢 Lehry Industries
📍 Chennai