Dear Folks,

Looking for International Voice Process

Experience : 1 - 4 Years

Notice: Immediate Joiner

Locations: Noida, Kolkata

Shifts: Complete Night Shifts(Work from Office)

- Experience in handling customer issues, escalation calls, case management, and coordinating with cross-functional teams
- Excellent verbal and written communication skills in English with robust comprehension abilities
- Good working knowledge of computers, including proficiency in MS Office applications, web-based tools, email systems, and data entry activities
- Ability to analyze information accurately and maintain attention to detail
- Willingness to work in a 24x7 environment
- Open to working from the office





- Responsible for calling insurance companies in the US to analyze claim status and follow up on outstanding Accounts Receivable (AR)
- Capable of identifying, capturing, and documenting denial reasons accurately
- Update claim status, notes, and actions in the respective systems and databases
- Coordinate with internal teams to resolve claim-related issues and ensure timely closure
- Meet productivity, quality, and compliance targets as defined by the process
- Maintain confidentiality and always adhere to client and organizational policies.

📌 International Voice Process Executive (Delhi)
🏢 Stratsol Software Systems
📍 Delhi