Greetings from Hucon Solutions!

We are hiring for the position of International Chat Support.

Job Details

- Position: International Chat Support
- Qualification: Any Graduate / Postgraduate (Undergraduates are not eligible)
- Experience: Minimum 2 years of experience in International Chat Support
- CTC: Up to ₹5.5 LPA
- Shift: Night Shifts
- Week Off: Rotational
- Transportation: Two-way Cab Facility
- Work Location: Q City, Gachibowli

Roles & Responsibilities:
- Handle customer queries through chat in a professional and timely manner.
- Provide accurate information and resolve customer concerns efficiently.
- Ensure high levels of customer satisfaction by delivering quality support.
- Escalate complex issues to the appropriate teams when required.
- Maintain chat quality standards while meeting productivity and performance metrics.
- Document customer interactions accurately in the CRM/system.
- Adhere to company policies,



processes, and data security guidelines.
- Work collaboratively with internal teams to ensure prompt issue resolution.

Required Skills:
- Excellent written communication skills in English.
- Strong problem-solving and customer service skills.
- Ability to multitask and work in a fast-paced environment.
- Valuable typing speed and attention to detail.
- Willingness to work night shifts and rotational week-offs.

Interview Process:
- Details of the interview rounds will be shared with the shortlisted candidates.

If you are interested in this opportunity, please reply to this email with your updated resume. You may also share this opportunity with friends or colleagues who meet the above criteria.

📌 International Chat Process (Secunderabad)
🏢 Hucon Solutions India Private
📍 Secunderabad