At Alstom, we understand transport networks and what moves people. From
high-speed trains, metros, monorails, and trams, to turnkey systems, services,
infrastructure, signalling and digital mobility, we offer our diverse customers
the broadest portfolio in the industry. Every day, 80,000 colleagues lead the
way to greener and smarter mobility worldwide, connecting cities as we reduce
carbon and replace cars.

Could you be the full-time Support Analyst – Bid and Project Tools in Bengaluru
we’re looking for?

Your future role

Take on a new challenge and apply your technical support and project management
expertise in a cutting-edge field. You’ll work alongside team-oriented and
innovative teammates.

You'll play a key role in ensuring seamless support for our bid and project
tools, enabling our teams to deliver exceptional results. Day-to-day, you’ll
work closely with teams across the business (including engineering, finance, and
IT teams), address technical inquiries, and support users through
troubleshooting and training, and much more.





You’ll specifically take care of diagnosing and resolving technical issues while
maintaining accurate records of customer interactions, but also collaborating
with cross-functional teams to enhance tool performance and user experience.

We’ll look to you for:

* Acting as the primary point of contact for tool users, addressing technical
inquiries via email or service requests

* Diagnosing and troubleshooting basic technical issues and providing
step-by-step solutions

* Documenting and tracking customer interactions in our support system,
ensuring accurate records of issues, resolutions, and follow-ups

* Collaborating with cross-functional teams to escalate and resolve complex
issues

* Conducting training sessions and workshops to enhance user understanding and
experience

* Continuously improving technical knowledge and staying updated on tool
features and industry trends

All about you

We value passion and attitude over exper

📌 Support Analyst (Bengaluru)
🏢 ALSTOM
📍 Bengaluru