Hybrid - Upon agreement between you and your supervisor, you are entitled to a versatile arrangement where you will be able to split your time between working from the office and working remotely.

Fresenius Medical Care core values:

Fresenius Medical Care is a people business. Our success depends on having the best and brightest employees, and helping them attain their personal and professional goals while delivering excellence in patient care and business results. Our employees embody our culture which is based on core values supporting our promise to improve the quality of life of every patient every day. These core values are: We Care. We Connect. We Commit.

Goal of Function:

The IT GBS Business Partner, Senior Expert acts as a strategic partner between Global Business Services and IT Solutions departments. The Business Partner works with senior stakeholders Globally to develop a technology strategy, align technology solutions with business needs, build business cases for new projects/programs, act as a point of escalations, and build strong relationships with GBS leaders.



He/she ensures effective communication and transparency and drives improvement of the IT Solutions in GBS

Responsibilities:

Partner with GBS LT

Lead and develop a global technology strategy for GBS with GBS leadership team
Act as a bridge, understanding business requirements and translating them into IT initiatives.
Build business cases for technology projects/programs and navigate the required approval processes.
Lead communication between business leaders, end-users, and IT teams.
Communicate IT service management processes, contact persons and escalation contacts for applications or technologies in use by GBS.
Ensure alignment of IT strategies with overall business goals.
Collaborate with internal teams in ITS to ensure appropriate solutions are being deployed to address business needs
Lead and manage the pipeline of projects with the GBS LT including AI initiatives

Escalation Handlin

📌 ITS Business Partner for GBS (Bengaluru)
🏢 Fresenius Medical Care
📍 Bengaluru