About The Role

SuccessMetrics is seeking an experienced Salesforce Solution Architect with 8–10 years of hands-on experience to lead solution design and delivery across large-scale Salesforce programs. The ideal candidate is PDII-certified, holds either the Application Architect or System Architect credential, and brings a proven track record of architecting complex, high-volume solutions across Sales Cloud, Service Cloud, and Experience Cloud—with deep expertise in OmniStudio and data integrations.

You’ll be a strategic contributor, responsible for crafting scalable, secure, and performant solutions that meet business goals and adhere to best practices. This is a client-facing role that involves leadership, mentoring, and full ownership of architectural decisions.

Key Responsibilities

Lead end-to-end architecture for enterprise Salesforce implementations
Translate business needs into scalable, secure, and performant Salesforce solutions
Design system and data architectures across Sales Cloud, Service Cloud, and Experience Cloud
Develop OmniStudio architectures including FlexCards,



OmniScripts, Integration Procedures, and DataRaptors
Own integration strategy with external systems using REST/SOAP APIs, middleware platforms, and third-party connectors
Provide guidance on data migration, ETL strategy, large data volumes (LDV), and performance optimization
Coach, mentor, and review the work of junior developers and administrators
Participate in pre-sales solutioning and estimation activities when needed
Ensure adherence to Salesforce security, governance, and DevOps practices

Required Qualifications

8–10 years of Salesforce experience with 3+ years as a Solution or Technical Architect
Salesforce Platform Developer I & II certifications
Certified Application Architect or System Architect
Sales or Service Cloud Consultant Certification (Must)
Experience Cloud Consultant Certification (Must)
At least 1–2 years of OmniStudio implementation experience
Robust expertise

📌 Salesforce Architect (Puducherry)
🏢 SuccessMetrics
📍 Puducherry