Role Description

Who we are:

At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at UST.com

Summary

UST is looking for high calibre Business Systems Analysts (BSAs) who are strong problem solvers and effective collaborators, with the ability to leverage AI tools to work smarter and faster. The ideal candidate combines solid business analysis fundamentals with contemporary, AI assisted ways of working to deliver high quality outcomes efficiently. Annuity is the priority.

Key Responsibilities

Partner with business stakeholders to elicit, analyse, and document requirements across business and technology teams.

Translate business needs into clear user stories, functional specifications, and process flows.

Collaborate closely with engineering, QA,



and architecture teams to ensure requirements are understood and implemented correctly.

Act as a bridge between business and technology, ensuring alignment on scope, priorities, and outcomes.

AI enabled, fast-moving professional.

Strong hands-on use of AI tools (e.g., ChatGPT, Claude Code) to accelerate analysis, documentation, and solution design.

Uses AI to offload lower value tasks and focus on high value, complex problem solving and stakeholder conversations.

Support UAT planning and execution, including test case reviews and defect triage.

Identify process gaps and recommend practical, scalable improvements..

Able to analyse problems quickly and produce high quality outputs at speed

Required Skills & Qualifications

7+ years of experience as a Business Systems Analyst / Business Analyst.

Familiarity with Agile / SAFe delivery models

Exposure to platforms such as policy administration systems, data platforms, or digital portals.

Experie

📌 Lead I (Thiruvananthapuram)
🏢 UST
📍 Thiruvananthapuram