Technical Execution • Lead complex and first-of-kind installations across all program types — commercial clients, institutional sites, and government buildings.

- Own the installation process standard — step-by-step sequence, wall preparation, bracket fixing, electrical connection, and QC checklist across all three configuration types: T-Wall Mount, T-Pod Stand, and T-Hut.
- Directly supervise Harsha (Senior Field Tech), Rohit, and Lal Ahmad. Assign daily site tasks and review completion quality. Training and Partner Quality • Conduct technical training for O&M; partner technicians before any partner-led installation begins. Maintain training attendance records.
- Perform QC inspection on a minimum 20% sample of all installations completed by O&M; partner crews each week.
- Define and update the pass/fail QC checklist as site learnings accumulate — particularly for aged or non-standard wall conditions encountered in institutional and government buildings.

Operations

Scale-Up | Hiring Plan • Flag any recurring failure patterns to the Head of Operations and Product team.



First-pass QC rejection rate is a tracked metric. Site Assessment • Lead site survey visits for recent clients and programs — assess wall condition, installation type, power point proximity, exhaust routing, and access constraints.

- Complete the Site Survey Form and classify each site as READY, CONDITIONAL, or REJECTED before any installation is scheduled.
- No installation is scheduled without a completed, approved site survey on file.

Process

Ownership • Maintain the installation SOP across all three machine configurations. Ensure all field staff — Neo San and O&M; partner — are trained to the current version.

- Report daily installation progress to Ops Manager. Escalate any site-level technical blocker same-day.

QUALIFICATIONS • Graduate in any discipline. Engineering, ITI / Diploma in Electrical, Mechanical, or Civil engineering preferred.

- 3–5 years of field installation experience — electrical fixtures, industrial equipment, or building hardware.

📌 Installation Engineer (Bengaluru)
🏢 Neo San
📍 Bengaluru