Role Overview

- The Inside Sales Team Lead is a hands-on sales role responsible for both personally closing high-intent leads and coaching a team of three inside sales executives who handle inbound leads generated through performance marketing. This is a player-coach position — the person is expected to sell, not just supervise — and reports directly to the Co-Founder.

Key Responsibilities

- Personal Sales Ownership

- Personally handles and closes a portfolio of high-intent leads (demo requests, pricing inquiries)

- Sets the working standard for response time, call quality, and consultative selling that the team follows

- Team Coaching &
- Training

- Runs a daily huddle reviewing prior-day lead misses and same-day priorities

- Audits a sample of recorded calls per executive each week against the qualification script and gives direct, specific feedback

- Leads onboarding and ramp-up training for any recent inside sales hire

- SLA &

- Pipeline Management

- Owns the lead response SLA dashboard — tracks adherence daily and identifies where leads are sticking

- Escalates blockers or recurring issues directly to the Co-Founder

- Ensures real-time CRM status updates across the team for every lead

- Cross-Functional Collaboration

- Shares lead quality feedback by campaign/source with the Performance Marketing and Content teams





- Coordinates with Regional Sales Managers when leads need field follow-up

- Hiring &

- Onboarding Support

- Provides input during interviews when the inside sales team needs to grow

- Builds and maintains training material (scripts, objection handling, CRM hygiene playbook)

- Key Performance Indicators

- Team-wide SLA adherence percentage

- Team lead-to-demo and lead-to-sale conversion rate

- Personal closing number

- Average call quality score across the team

- Qualifications &

- Experience

- 3–5 years of inside sales / telesales experience, ideally in consultative selling rather than order-taking
- A demonstrable personal closing track record prior to any team responsibility

- Prior experience training, mentoring, or informally guiding other sales executives

- Comfortable owning CRM data and basic performance reporting

Key Attributes

- Hands-on and execution-oriented — leads from the front rather than purely supervising

- Direct communicator, comfortable giving and receiving candid feedback

- Data-driven in diagnosing where leads are dropping off in the funnel

- Compensation

- Competitive, with fixed pay plus performance-linked incentives tied to the KPIs above. Final structure commensurate with experience.

📌 Inside Sales Team Lead (Vadodara)
🏢 Smart Node
📍 Vadodara