JOB PURPOSE AND IMPACT
As an Advisor, Operations Lead within the Digital Workplace team, you will serve
as a senior individual contributor responsible for the operational health,
governance, and continuous improvement of Cargill's endpoint and collaboration
environment. This role sits at the intersection of strategy and execution — you
will translate roadmap priorities into operationally sound, day-to-day practices
while acting as a trusted subject matter expert across engineering teams,
business stakeholders, and global service partners.
You will bring structure to complexity, data to decisions, and clarity to a
quick-moving transformation — all without direct reports, but with significant
influence across the teams and leaders you partner with.
KEY ACCOUNTABILITIES
* Operational Excellence
* Own and improve Digital Workplace operations, covering device lifecycle,
provisioning, depot management, endpoint governance, and collaboration
platforms.
* Track KPIs and SLAs, identify risks, and drive improvements with
cross-functional teams.
* Maintain standardized procedures and act as an escalation point, ensuring
timely, accountable resolution of complex operational issues across
stakeholders.
* Collaboration Platform Governance
* Support governance of the Microsoft 365 environment, including SharePoint
permissions, OneDrive, Teams lifecycle, and security groups.
* Collaborate with Security and IAM teams to ensure data protection and
access control.
* Drive attestation, automation, and audits, while aligning with Entra ID and
HR systems to ensure accurate, compliant access governance.
* Governance & Compliance
* Support the design and execution of governance frameworks for endpoint
access, device compliance, collaboration platform policies, and Digital
Workplace standards in alignment with Cargill's security and IT
requirements.
* Partner with Information Security, Risk, and Compliance teams to ensure
operational practices meet internal policy and external regulatory
📌 Digital Workplace Operations Lead (India)
🏢 Cargill
📍 India