Responsibilities

Own day-to-day product operations activities, including change management requests, product maintenance, product tagging, banner tagging, PIM matching, and configuration updates across customer accounts.
Ensure high levels of data quality and operational excellence by validating product classifications, taxonomy mappings, catalogue configurations, and onboarding-related deliverables.
Investigate operational issues, identify root causes, and work cross-functionally with Product, Engineering, Data Science, and Customer Success teams to drive timely resolution and long-term fixes.
Analyse operational workflows, identify bottlenecks and inefficiencies, and recommend process improvements that improve accuracy, scalability, and turnaround times.
Drive automation and AI-assisted workflow initiatives by helping translate manual processes into scalable systems, business rules, and operational playbooks.
Support strategic and operational initiatives across the organisation, taking ownership of new programmes, process rollouts,



and continuous improvement efforts as business needs evolve.

Requirements

3-5 years of experience in Operations, Product Operations, Data Operations, Business Operations, Catalogue Operations, or Analytics.
Solid analytical and problem-solving abilities.
Strong with Operations.
Hands-on SQL experience.
Advanced Excel / Google Sheets skills.
Experience working with large datasets and operational workflows.
Strong attention to detail and data quality.
Excellent written and verbal communication skills.

Preferred Qualifications

Experience in e-commerce, retail technology, marketplaces, catalogue operations, or product data management.
Experience with taxonomy management, product classification, or metadata operations.
Familiarity with Jira, Confluence, BigQuery, Databricks, or similar platforms.
Exposure to automation tools, Python, scripting, or workflow automation platforms.
Familiarity with AI-assisted workflows and generative AI t

📌 Product Operations Analyst (Bengaluru)
🏢 CommerceIQ
📍 Bengaluru