Key Responsibilities:
- Actioning promptly on the customer complaints/requests/queries by maintaining
the SLA.
- Followup with internal teams to ensure the timely response to the customer
case.
- Excel skills required (Pivot tables, VLOOKUP, HLOOKUP)
Requirements:
-Requires basic analytical skills
-Hands on experience in CRM system under customer service and preferably
experience in financial services with knowledge of loans.
📌 Customer Support Executive (Mumbai)
🏢 PayU Payments
📍 Mumbai
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