10 Aug
|
DevRev
|
Bengaluru
About DevRev
At DevRev, we're building the future of work with Computer – your AI teammate.
Unlike traditional tools, Computer unifies all your data sources, tools, and
workflows into a single AI-ready platform, giving employees real-time insights,
proactive suggestions, and powerful agentic actions. It extends your existing
software with AI-native apps and agents that work alongside your teams and
customers – updating workflows, coordinating across teams, and eliminating
repetitive work. We call this Team Intelligence: human-AI collaboration that
breaks down silos, brings people back together, and frees you to solve bigger
problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is
trusted by global companies across industries.
About the role
DevRev’s Knowledge team is hiring a technical writer who has robust technical
proficiency and strives for simplicity. You’ll join a small team that has built
our external documentation set from scratch and ships on a rapid product
cadence. This role reports to the Head of Knowledge Ops.The Technical Writer is
responsible for ensuring that documentation for our product is useful, findable,
clear, correct, comprehensive, and consistent - and that it directly contributes
to customer self-service and product adoption.
What you'll do
* Write, review, publish, and maintain product documentation on the support
portal, covering features across our AI product (Computer), platform
capabilities (access control, customization, connectors), and integrations
(Salesforce, Jira, Zendesk, etc.).
* Ensure documentation is available at launch and then deepen, expand, and
improve it over time based on customer needs, support patterns, and product
evolution. Sustaining documentation is as much of the job as creating it.
* Partner with product managers who own the content for their areas. Your job
is to help them get documentation ready: structuring, drafting, editing,
publishing, and driving the review process to completion
📌 Technical Writer (Bengaluru)
🏢 DevRev
📍 Bengaluru